Appointing non-family leaders to evolve the business

In this three part series, we discover the journey of family-run home care business, Compassionate Care Group.
In Part 2 we hear from Rachel Lyttle (COO) and Steven Metcalf (CEO) about their journeys since joining the company and what it’s like to work for a family business. Steven and Rachel reflect on how they have handled the owners stepping back from the business and managing the challenges and opportunities ahead, through their different experience and approaches combined.